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For immediate price quotes and configuration assistance on all enterprise products contact:

Chris DeWitt
Manager, PCS Enterprise Solutions Division
203-592-9982
email: Chris Dewitt

 

 

 

 

 

 

 

 

 

 


Internet Services overview & features

 

screenshot of Internet Services A single integrated view of the complete Internet infrastructure
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  • Simulate and monitor business activity
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  • Meet the demands of business critical services

     

    Overview

    Businesses now expect their Internet service providers and internal IT departments to provide clear service level guarantees on the availability and response time of the services they provide, along with notifications and resolutions of outages and slowdowns.

    HP OpenView Internet Services makes this possible by offering a single integrated view of the complete Internet infrastructure. It is designed to help your IT staff efficiently predict, isolate, diagnose, and troubleshoot problem occurrences, anticipate capacity shortfalls, and manage and report on service level agreements.

    HP OpenView Internet Services (OVIS) does not require other HP OpenView products to run. However, OVIS integrates out-of-the-box with other products in the OpenView family to provide a complete management solution.

    OVIS features a close integration with OpenView Transaction Analyzer to provide drill-down diagnostics on J2EE and DNA components, allowing customers to quickly pinpoint the bottleneck in even the most dynamic Web application infrastructures. OVIS tells you that you have a problem and OVTA helps you find it.

    Probes can be tick-boxed to forward events to HP OpenView Network Node Manager, which automatically generates propagation sensitive submaps with icons representing customers, services and service level objectives. Message delivery is guaranteed: if Network Node Manager goes down it will reestablish contact with HP OpenView Internet Services to process buffered alarms. Views are automatically updated if Customer Views is present. Forwarded events are viewable under a new alarm category and a new menu item allows network operators to launch the HP OpenView Internet Services dashboard.

    Probes can also be tick-boxed to forward events to HP OpenView Operations and HP OpenView Operations for Windows via the opcmsg interface. OVIS events can then be correlated with other network, systems and applications events from across the enterprise. Furthermore, OVIS events are complemented by events arising from predefined HP OpenView Operations policies for leading Web servers and e-commerce applications and by predefined diagnostic applications available within the HP OpenView Desktop.

    Service views are automatically generated in HP OpenView Operations for Windows for discovered Microsoft Web applications listed above. Similarly, service views are automatically generated in HP OpenView Service Navigator for the standard protocols monitored by OVIS.

    OVIS leverages the HP OpenView Reporter technology. This ensures a consistent look and feel of the reports across OV products. If OV Reporter is installed already or is installed on top of the OVIS database, then you can report on OVIS data along with other system and application data.

    Probe data can be stored in ARM format as well as the OV Reporter database. Thus, HP OpenView Performance can be used to correlate OVIS data with system and application data.

    OVIS integrates out-of-the-box with HP OpenView Service Information Portal.

    Features

    • Easy to install and configure

    • Monitors complex e-business transactions

    • Broad support for standard Internet protocols and applications

    • Capability to manage against service level agreements

    • Highly scalable and flexible architecture